Project Summary

Problem

1000+ attendees

trying to be involved

1 Facebook Group

for communication

Solution

The church already has an app, but few know about it. Even less use it because they're overwhelmed with content.

They need a clean and intuitive app that holds everything they need: one that can keep up with their busy schedules.

My Role

I worked as a UX Intern on a team with two others. We collaborated to research the problem, brainstorm solutions, and propose our findings to the leaders. It was my job to reach out to users, visualize the app's current organization through app sitemaps, and brainstorm creative solutions to improve the design.

The Product

Phones displaying pages of the SOLO application

DIGGING DEEPER

Interviews and Surveys Galore

Like good UX designers, we wanted to understand the heart of the problem with Berean's current app. We talked to people in two categories: the product owners (PO) and the members.

Talking with the leaders

I reached out to the pastor, Pastor M., who in charge of maintaining the church's online platforms.

INTERVIEW BREAKDOWN

The Process

Pastor M's role

Updating content
on both platforms

The Product

Target audience

Web and app purpose

Current design

The Process

Success and failures

POs' goals

My goal was to understand the POs' functional requirements and determine how to measure success for each one.

A few questions into the interview, I discovered some key issues.

FINDINGS

1. The stakeholders are missing a clear goal for the mobile app.

2. The app's functionality overlaps too much with the church's Facebook group.

BereanCommunityChurch

Project Summary

Problem

Solution

My Role

Interviews and Surveys Galore

Talking with the leaders

INTERVIEW BREAKDOWN

FINDINGS

Berean
Community
Church